“We are very grateful to have found this service , nothing was too much trouble”
Our support often starts with a chat on the phone when our team can help you identify the right option for you based on your circumstances. Alternatively, you can make an appointment to visit our office where we can talk through the process on a one to one basis.
We offer a range of support services from completing the forms with you and sending them to be registered with the Office of the Public Guardian to making certified copies of your existing LPA's.
Responses to our annual customer survey tell us 96% of customers rate our value for money service as very positive; they really value how our friendly team make a complicated process easier for them, taking the stress away.
For more information see our next page or contact us
Anyone can lose the capacity to make decisions and arrangements for themselves. Although more frequent in old age, it is not just limited to older adults. We could be incapacitated suddenly at any time by a serious accident or health emergency.
In these cases it would be difficult to pay bills, manage a bank account or let health professionals know your wishes about your care. A Lasting Power of Attorney will help in these situations.
A Lasting Power of Attorney (LPA) is a legal document that gives:
There are two types of LPA. You can register one or both:
Property and Financial Affairs
You choose one or more people you trust who are allowed to make decisions about money and property for you, such as dealing with utilities or insurance, benefits claims, etc.
This does not stop you from managing your financial affairs yourself, it simply gives you control over which ones you wish to deal with and which you want someone else to help with.
Health and Welfare
A Health and Welfare Lasting Power of Attorney can only be activated if you are no longer able to make your own decisions and covers decisions such as: your daily routine, for example: what to wear, hair care, diet choices; medical care; moving into a care home; refusing life-sustaining treatment
Attorneys are people who are chosen by the person making the LPA to manage their affairs for them. They can be family members or friends, or professionals such as a solicitor. However, attorneys must be over the age of 18 and for the Financial LPA they cannot be currently classed as bankrupt.
If the person you care for or look after has already lost mental capacity, you will need to apply to the Court of Protection.The process can be long, complex and expensive.
The Court of Protection is the decision making authority who oversee the financial and health care affairs of an individual if they do not have capacity, you will need to apply to them to become an attorney
We are unable to support you with Court of Protection applications, instead we will refer you to Carlisle Carers who will: