Worried about what would happen to the person you care for if you are caught up in an emergency situation?
The Cumbria Carers Emergency Card scheme is designed to give reassurance. It provides you with the opportunity to develop an Emergency Plan covering a 72 hour (3 day) period. The Emergency Plan you develop comes into action if an emergency occurs and you are unable to look after the person you care for.
Your Emergency Plan is lodged with an organisation that has a 24 hour response centre. The centre keeps a copy of your plan and activates it when necessary.
You are provided with a Carers Emergency Card, the card shows the phone number of the response centre, your name and the unique reference number that is linked to your Emergency Plan. You must carry your Emergency Card at all times.
In an emergency the details on the card would alert the emergency services or someone else present that they must ring the response centre. This is particularly important if, due to the emergency, you are unable to communicate this yourself.
The response centre would use the unique reference number from the card to identify you and take the action to make sure the person you care for is looked after according to the Emergency Plan which you developed.
Our organisation can help you to develop your Emergency Plan and get your Emergency Card. We can also provide you with more information about the Emergency Card and how it works.
Who will take my place in an emergency?
You create your own Emergency Plan and nominate one or two people who would be willing to take your place in an emergency. It is your responsibility to ensure that the people you name are happy to help out if an emergency happens.
Once the Response Centre has been notified about your emergency they will contact the people you have nominated to take your place.
What if I cannot find anyone to take my place?
If you are not able to find anyone willing to take your place in an emergency or if they are not available when they are needed the Response Centre will automatically contact the local Adult Social Care office who will find appropriate care. Please note that this may be in a residential care home if the person you care has considerable care needs.
How much does it cost?
The card is FREE of charge as is the support to develop your Emergency Plan.
If Adult Social Care provide any care within the home in the first 72 hours this will also be provided free of charge. However PLEASE NOTE that if care from Adult Social Care continues after this initial 72 hour period this will be subject to the usual assessed charges and may not therefore be free.
How do I apply for a Carers Emergency Card?
Contact us and we will arrange for one of our Carers Support Workers to come and discuss the scheme and help to develop your Emergency Plan.
Can young carers have a card too?
Unfortunately this scheme is currently not available for Young Carers.
If you would like more information about the services that are available to Young Carers please contact us.
What happens if any details of my plan change or if my caring circumstances change?
If you move house, change your telephone number etc. or if one of the people you have nominated to take your place in an emergency change their details or are no longer available to help you must notify West Cumbria Carers as soon as possible.
You must also contact us as soon as possible if the person you are caring for goes in to long term care or passes away.