19th February 2018Category: General
A new service based in West Cumberland Hospital (WCH) Accident & Emergency (A&E) department is working to help people avoid a hospital stay and reduce pressure on health and care services.
The Home First team assess all patients over 75 who enter A&E as well as those under 75 with obvious therapy or social care needs. The service runs from Monday to Friday, between 9am and 5pm.
We will be working closely with the team to ensure carers get the information and support they need. Clare Edwards, Project and Funding Development Manager explains:
“Unpaid carers and the vital role they play can often be overlooked at a time of crisis when they, or the person they care for, go to Accident & Emergency. By working with staff at WCC the Home First Team can better understand carers.
“This allows them to fully consider carers needs and provide them with the right kind of support, access to equipment and services to allow them or their loved ones to return home safely if appropriate.”
As well as working with us the Home First team works closely with Adult Social Care, community health teams and other voluntary organisations enabling them to put support in place to help people manage safely at home.
Fiona Wright, Clinical Lead Physiotherapist, said:
“We know that hospital is often not the best place to be and people recover quicker at home. We have really good relationships with wider health and care teams which help us to quickly arrange the right support to keep patients out of hospital.
“For example, someone who has had a fall might need extra help such as equipment to help them stay steady or short term home care, alongside rehabilitation to increase their safety and independence.”
Patients who are admitted to hospital through A&E are also likely to get home quicker with the Home First team’s involvement. Planning for home can start as soon as they are admitted so the right support is in place when they are ready to leave, reducing any unnecessary delays and the time they have to stay in hospital.
So if you find yourself in A&E, facing a possible hospital admission, it might be worth asking staff about Home First.
Staff from the Home First Team and A&E explain how the new service is helping patients in the short video below.