28th September 2017Category: Working Carers
How many times have you had an automated phone call about PPI or junk mail through your letterbox? They can be really frustrating but when you are caring for someone it can also be a big worry. They might sign up unwillingly to a scam or constantly receiving calls. Ensuring your personal information (and those around you) is safe is key. Today we are looking at ways to say goodbye to nuisance calls and mail as well as reducing the risk of email spam in your inbox.
Do you get a lot of promotional material through your letterbox? If you just said yes then why not try a few of these tips:
Emails and spam
There is a lot of spam email out there but are you aware of risks? There are lots of dodgy emails which can hit your inbox from sale pitches which are too good to be true, to identify theft, for example making you think it is your bank and you provide personal information. There is also malware, viruses and spyware built into emails and can kill your PC or withdraw personal information.
How do you know it is spam?
There are plenty of clues to watch out for when checking it is spam:
How to reduce spam in your inbox?
Always make sure your software, browsers and apps on your computer or tablet is up to date. Add anti-virus software to your computer, tablet and smartphone. Always get your software and apps from sites you know and trust. You might be tempted by a free product but search online to see if people have positive reviews of the products. Unsubscribe from marketing emails from companies you know but you now never open, just instant delete. De-cluttering these emails make it easier to spot the important ones as well as the spam plus it will save you time checking your inbox in the future.
Have you heard of the Telephone Preference Service (TPS)? This is a free service set up by the Direct Marketing Association. The aim is to stop your telephone number being available to allow sales and marketing calls from charities to energy companies. It is illegal for a company to call a number on the TPS list. To register you can go on their website with details of your phone number, postcode and email address, and/or you can sign up your mobile phone number by texting ‘TPS’ followed by your email address to 85095.
BT also offers a service called BT Call Protect. This service allows you to send calls to a junk voicemail. Examples of calls to send away would be marketing, silent, malicious and text calls. You can set up your preferences so you have blacklists and a VIP list so you don’t miss the important calls. This is a useful service to add an extra layer of protection. To set up this service you can either go to the My BT page on their website or dial 1572 from your BT landline phone (first year is free and then £1.75 per month with Caller Display-let’s you see who is calling). Please note if you sign up to this service they will register you to TPS as well.
Bye-bye nuisance text messages
If you have used your mobile phone number as a contact when you have bought something or signed up for an event this may mean that your information is out there. You may receive unwanted texts. If you know the sender, you can stop by replying ‘STOP’. However if you don’t know them, do not reply because this shows that you have an active number (remember they could be sending thousands of texts at a time). It may mean you end up with more calls and texts.
Overall you can never stop nuisance calls and mail (sorry to break the news) but if you are proactive, it will reduce them significantly. Spammers and sellers are clever, they will always think of new ways to tempt, trick and caught you out. The only way to win is keep on top of it, be alert and support friends and family.